DiGiSPICE

DiGiSPICE brings a range of highly advanced enterprise business solutions and enterprise IT solutions that keep organisations ahead of the game and future ready. We enable enterprises to harness the true potential of data analytics, robotics and AI to transform the way businesses operate the world over.

ROBOTIC PROCESS AUTOMATION

Robotic Process Automation (RPA) is a disruptive technology, often referred to as the fourth industrial revolution, which helps businesses achieve greater efficiency and productivity while running leaner and cost-effective organizations. We at DiGiSPICE are at the forefront of solving industry-level problems using only the best next generation RPA tool & technologies with seamless integration capabilities. Automation of complex unstructured task and of rule-based structural tacks is achieved through RPA, enabling end to end enterprise wide automation.

Features

User-Friendly Interface
Hyper Flexible Architecture
Ultra Secure

Centralized Control
End-to-End Compliance
IT Acclaimed Architecture

pVIEW

pView is a flexible, rule-based enterprise platform which simplifies operations by capturing, processing and reporting data efficiently. Capable of providing Drill Down, Causal and Predictive Analysis, pView is perfect for optimising any technical or business process end-to-end. Surpassing traditional analytics, pView also helps in knowledge management by storing organizational experience in the form of rules for future reference.

Features

Customizable Dashboard
Service Credibility Score (SCS)
Service Audit & Fraud Management

Revenue Enhancement by Intelligent Campaign Management
Minimizing Revenue Leakage
Service Usage/User Retention/Service Loyalty Score

COGNITIVE ENGAGEMENT PLATFORM

Cognitive experience is the most significant differentiator for telecom operators in today’s competitive landscape. DiGiSpice USSD Self Care is all about leveraging disruptive digital trends to boost customer experience by providing a range of benefits to telecom operators and their customers. From one click Self-service anytime, anywhere to optimising costs by reducing the need for dedicated call centers; DiGiSpice Cognitive Engagement Platform enables quick resolution and personalisation that takes USSD services to the next level.